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Frequently Asked Questions

Quick answers to the most common questions

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Phone Support

+233 53 899 6729

Same number as in the SendIt, Rider, and Vendor apps

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Email Support

[email protected]

We respond within 24 hours

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Partnerships & general

[email protected]

Business and general questions

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Submit a Request

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Get the SendIt apps

SendIt is the customer app: packages first, then food and tickets in the same place. SendIt Rider is for people doing the trips. SendIt Vendor is for shops and event hosts who sell on SendIt. Pick your app below. If your phone store does not show an app yet, use Support on this site for download help.

SendIt

Customers — food, parcels, events

SendIt Rider

Delivery partners

SendIt Vendor

Restaurants & events

Send Us a Message

Fill in the form and choose the topic that best matches your question. We'll reply as soon as we can.

More help

Simple guides and tips so you get the best from SendIt.

Help Center

Short guides you can follow

App Guides

How to use each SendIt app

Service Areas

Check where we operate

Can't find your answer?

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